The following prices (per night) include:

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BED & BREAKFAST
Accommodation, continental breakfast, daily cleaning, and change of bedclothes and towels every three or four nights (except for emergencies).

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APARTMENTS
Accommodation, final cleaning of the apartment, utilities (including heat), and a set of bedclothes and towels for every three or four nights.

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APARTMENTS: MONTH(S)-LONG STAYS
Accommodation, weekly cleaning, set of three bedclothes and towels, utilities.

The minimum required stay is 3 nights, starting any day of the week.
An extra 15% will be applied for shorter stays (less than 3 nights long), depending on availability.

The booking will be definitely confirmed conclusively only after receiving 50% of the total price of the stay through bank transfer within 5 days after the arrival of the confirmation (the client is responsible for the bank transfer expenses).
The remaining 50% will have to be paid in cash upon arrival to the check in attendant.
If you prefer, you can also pay the entire price of the stay directly with the bank transfer.

10 days before the date of arrival: the cost of one night will be charged

9 days before your arrival 50% of the total price will be charged

Please note: if the names of a cancelled reservation should be changed by the guests or by the Rome by Rome reservations office no charge will be applied

In the event of a problem with the facility beyond the control of Rome by Rome, we reserve the right to provide alternative accommodation with the same characteristics as the ones chosen by the client.

Animals are not allowed in any of our facilities.

The Bed & Breakfast facilities are smoke-free. Smoking is allowed in the apartments.

Guests are expected to arrive after 2pm. The check-in may be scheduled before 2pm, depending on availability.

There is an additional 25 Euro fee in case of arrival after 9pm and a 40 Euro fee for all arrivals after 11pm.

The apartment must be vacated at 10am on the day of departure, but the guests can prolong their stay until 1pm if there are no other arrivals scheduled for that day.

The guests are kindly asked to provide a photocopy of their passport for every guest staying at the Bed & Breakfast or at the apartments.

It is not permitted to bring guests in the apartment or rooms unless their passport (or any other valid form of ID) has been registered, or without the owner’s permission.

NOTES:
The check in agent will be at the apartment 15 minutes before the scheduled arrival time and, in case of delay, until 45 minutes after the scheduled time. At the end of the 45 minutes the agent will leave the apartment.
In case of an un-notified delay the agent will come back as soon as possible but an additional 25 Euro fee will be applied, or 40 Euro if after 11pm.
It is therefore important that the guests call the agency to inform of any unexpected delays, as soon as possible, in order to avoid paying the extra “double check in” fee.

If the apartment and/or any of its contents are damaged by client, or his/hers guests, the client will be held responsible and will be charged the full price of the damage on the day of his/hers departure. It is not allowed to exceed the number of guests specified in the reservation form, unless an agreement has been reached with the owner prior to the guests’ arrival.

Unregistered guests are not allowed in the Bed and Breakfasts and apartments, neither during the day nor at night. This is to respect the public safety norms that regulate the activities of Bed and Breakfasts and rented apartments. The common areas of the “Relais Fontana” have a 24/7 system of video surveillance.

Clients are kindly asked to pay maximum attention to their keys, the doors’ locks are highly sophisticated and hard to repair. In case of loss, the client will be asked to pay for all expenses on the day of departure.

The owner of the Bed & Breakfasts and apartments is in no way responsible for the clients’ personal belongings, nor for any other situation relative to the clients’ personal safety.

The owner reserves the right to access the apartment or room if urgent maintenance problems occur.

Your personal information will be kept confidential. According to the following law, treatment of your information will be based upon principles of correctness, transparency and protection of your privacy and your rights. According to article 13 of D.lgs.n.196/2003, we provide you with the following information:
1. Information by you provided will be treated exclusively for the purposes concerning our activity;
2. Disclosure of your information is facultative;
3. All information provided by you will not be circulated.